Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
friendly staff
repetitive breakfast
standard facilities
7.2/10
Very good
Rooms
6.8
Location
8.6
Service
7.5
Dining
6.8
Guest reviews
7.2/10
based on 12 reviews
7.2
7.2/10 based on 7770 reviews
Frank
United Kingdom,
March
2024
7.2/10
My stay at the hotel was a mixed experience. The rooms were quite dark, located on the first floor with old carpeting, and the shower setup needs an upgrade, although the shower itself was nice. Despite these drawbacks, the ceiling mural of cherubs was a unique touch. The proximity to the breakfast restaurant, while convenient for meals, led to early morning disturbances from noise and clattering dishes.
Rooms
6.0
The rooms were on the first floor and quite dark with outdated carpeting. The shower setup needs improvement, but the shower itself was good. The ceiling mural of cherubs added a nice touch.
Service
7.0
The service was average. Housekeeping was satisfactory.
Location
8.0
The hotel's location was a mixed bag. While it was ideal for reaching transport links, shops, the zoo, and Christmas Market, it was quite a distance from some tourist spots. However, the proximity to public transport made it easy to explore Berlin.
Dining
8.0
The dining experience was enjoyable with a good variety of food options. The breakfast was hearty and had selections for different diets.
Facilities
7.0
The facilities were decent, no specific comments were made.
Lisa
United States,
January
2024
6.0/10
The hotel is conveniently located on a main shopping street, great for those who love to shop. The rooms were very hot but close to the breakfast restaurant. However, they were smaller than expected, and the bed was uncomfortable. The train station nearby has a good restaurant. The dining options were not amazing for the price, but the food was plentiful and clean. Overall, a mixed experience with some positives and negatives.
Rooms
5.0
The rooms were very hot and smaller than expected. The bed was uncomfortable.
Service
6.0
Service was average, nothing exceptional.
Location
7.0
Great location for shopping on a main street. Close to a good restaurant at the train station.
Dining
6.0
Dining options were not amazing for the price, but the food was plentiful and clean.
Facilities
Limited facilities but clean and sufficient for a short stay.
Roger
United Kingdom,
December
2023
8.0/10
The hotel is conveniently located near public transportation, featuring clean and comfortable rooms with original details. The service is commendable, and the dining options are satisfyingly consistent. The overall value for money is notable, making it a convenient choice for a stay in Berlin.
Rooms
8.0
The rooms were lovely and clean, featuring a big comfortable bed and all the necessary amenities.
Service
9.0
The housekeeping service was efficient, and the staff was friendly throughout my stay.
Location
9.0
The hotel's location is excellent, being close to public transportation hubs, making it very convenient for exploring the city.
Dining
7.0
The breakfast was delicious, offered by attentive staff, although the options remained the same each day.
Facilities
7.0
The hotel offers all necessary facilities for a comfortable stay, although nothing out of the ordinary.
convenient location
repetitive breakfast
Ed
United States,
December
2023
8.2/10
I absolutely loved my stay at this hotel! It's centrally located, close to trains, making it super convenient for exploring. The rooms were spacious and well-equipped, with a lovely bathroom and excellent heating. However, the lack of natural light might not suit everyone for a long stay.
Rooms
8.0
The rooms were of a good size, with a nice bathroom and great heating. Very central location!
Service
9.0
The service, especially housekeeping, was top-notch. They made sure everything was just perfect during my stay.
Location
9.0
This hotel is like the Times Square of Berlin! Perfect for exploring with excellent transport links nearby and close to supermarkets and shopping areas.
Dining
7.0
While the breakfast was fresh with plenty of options, I wish there were more choices for other meals. However, it's a great place to start the day before heading out to explore Berlin.
Facilities
The facilities were wonderful, including a lovely buffet and coffee setup. Perfect for a quiet start to the day or to unwind after sightseeing.
central location
lack of natural light
Martin
United Kingdom,
November
2023
7.6/10
I had a mixed experience at this hotel. The rooms were nice overall, but they tended to get too hot, and the noise from the main road prevented me from opening the window to cool down. The location was very convenient, with easy access to public transport, but the dining options were somewhat monotonous.
Rooms
7.0
The rooms are nice, but they could get uncomfortably hot at times, and the noise from the main road was a bit of a bother.
Service
8.0
Location
9.0
The hotel's location is ideal, just a short walk from the Zoologische Garten station, offering great transport connections.
Dining
7.0
The dining options were good, but they could use more variety to avoid becoming monotonous.
Facilities
7.0
The facilities were satisfactory overall.
Central Location
Room Temperature Control
Mark
United Kingdom,
September
2023
6.6/10
The hotel's location is super convenient for getting anywhere in the city by transit, close to public transport and the Zoologischer Garten. The rooms were a little dated without air conditioning, leading to some noise disturbance from the nearby restaurant. The service was acceptable with one friendly staff member at the reception. The dining experience, while continental, lacked variety and was quite expensive.
Rooms
7.0
The rooms were a little dated without air conditioning, leading to some noise disturbance from the nearby restaurant.
Service
6.0
One staff member at the reception was friendly.
Location
9.0
The hotel's location is super convenient for getting anywhere in the city by transit, and close to public transport and the Zoologischer Garten.
Dining
5.0
The dining experience, while continental, lacked variety and was quite expensive.
Facilities
6.0
Frederic
United States,
June
2023
8.0/10
Staying at the hotel was a mixed experience. The rooms were a strong plus, although being next to the lift raised concerns about potential noise. Booking with a single credit card was convenient, but the room temperature was uncomfortably hot.
Rooms
8.0
The room I stayed in was located next to the lift, which initially worried me due to potential noise. However, the overall quality and comfort of the room were excellent.
Service
9.0
Location
10.0
The hotel's location was excellent, just around 300 meters from the S-Bahn station and within walking distance to Ku-Damm. The proximity to public transportation and key attractions like the zoo made it an ideal spot for exploring the city.
Dining
7.0
Although the dining options were somewhat limited, the quality of the food was excellent, and the small team of waiters managed everything efficiently. The extra cost for the dining experience was worth it.
Facilities
6.0
The facilities at the hotel were satisfactory, with some minor improvements needed. Overall, they met my basic needs during my stay.
Convenient Location
Room Temperature
William
United Kingdom,
May
2023
6.4/10
The hotel has a great location, next to the zoo and Tiergarten, with convenient access to transportation. The rooms have a vintage design from the 1930s, but some maintenance issues like doors left open. The breakfast is good but lacks variety, and there are mixed feelings about returning until renovations are done.
Rooms
7.0
The rooms felt like they were from the 1930s in design, but some maintenance issues like finding my door left wide open after a day out.
Service
6.0
The housekeeping service was satisfactory, but there were concerns about returning until renovations are completed.
Location
8.0
The location is very good, next to the zoo and Tiergarten, with easy access to the U-bahn and close to the shopping area.
Dining
6.0
Facilities
5.0
Steve
United States,
May
2023
6.4/10
My stay at the hotel was a mixed experience. The rooms were appalling and smelt musty, but on the bright side, they did have a spacious bathroom. The location was perfect for exploring the main shopping streets and public transport hub, although not far from the Central Bus Station. The dining experience was very satisfying with a good selection of food, especially the yogurt with seeds and jelly. However, they did run out of items before closing time.
Rooms
5.0
The rooms were not the best, musty smell, but the bathroom was spacious.
Service
6.0
The housekeeping service was decent.
Location
8.0
The location was fantastic for shopping, public transport, and exploring the city.
Dining
7.0
The dining experience was very satisfying with a good selection of food.
Facilities
7.0
The hotel has convenient furniture and a high ceiling.
Rachel
United States,
April
2023
8.2/10
I felt like I was at home in this hotel. The rooms were more like a flat, spacious and cozy, with a big bed, comfortable linens, and a clean shower in the smallish bathroom. The staff at the reception desk were always ready to help. However, the room amenities were quite basic without any extras. The hotel offers great value for money considering the room comfort and the helpful staff.
Rooms
8.0
I loved the cozy and spacious room with a big bed and clean shower.
Service
9.0
The housekeeping service was attentive and helpful during my stay.
Location
9.0
The location is very convenient, just a short walk from the train and bus stations.
Dining
7.0
The dining options were varied, offering a good selection of food.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
helpful staff
basic room amenities
Keith
United States,
April
2023
8.0/10
This hotel is a unique surprise with different room experiences. While the rooms were a bit warm and faced construction noise, they offered views of Kurfurstendamm’s upscale shops. The central location is ideal for exploring the city center with easy access to public transport, shops, and restaurants. The dining options were varied and satisfying, especially for breakfast.
Rooms
7.0
Each room offers a different experience, and although they were a bit warm with construction noise outside, the views onto Kurfurstendamm were a nice touch.
Service
8.0
The service, including housekeeping, was pleasant.
Location
9.0
The location is superb, right in the heart of everything, close to public transport, attractions, shops, and restaurants.
Dining
8.0
The dining experience was enjoyable with a good variety of food, especially the delicious yogurt with seeds and jelly for breakfast.
Facilities
8.0
The facilities were well-organized and suitable, providing everything needed for a comfortable stay.